About

FAQ

At LEVEL, our first priority is to provide the highest caliber of service and comfort to our guests. We are constantly seeking out new ways to make your stay more enjoyable. The LEVEL team is knowledgeable, reliable and eager to assist with your unique needs. To help introduce you to LEVEL Furnished Living and the world of serviced apartment accommodations we have answered some basic FAQ’s:

What is an Extended Stay Accommodation?

The advantages of both living in a fully-equipped apartment and staying at a luxurious hotel collide and create a new option for a variety of travelers in extended stay accommodations. The best of both worlds, extended stay properties (often referred to as serviced apartments) provide all the comforts and conveniences of home with the services and luxuries of hotels.

At LEVEL, our apartments are stylishly furnished and self-contained accommodations. Each apartment includes a fully-equipped kitchen and laundry facility. From pots and pans, laundry detergent, toothpaste and toiletries, to an iPod dock and flat screen TV, your apartment at LEVEL will be outfitted with all sorts of items that you may require during your stay. A variety of different hotel services are available including a 24 hour concierge, outdoor pool, state-of-the-art gym with personal training, housekeeping, business services, and more!

What is the shortest and longest amount of time that a customer can stay at LEVEL?

LEVEL can accommodate guests requiring a minimum stay of 7 days. There is currently no cap on how long you choose to stay.

What types of customers live or stay in these types of accommodations?

Extended stay accommodations are a great option for a variety of different people put in situations where they require short or long term accommodation and flexible leases. Some of these situations include:

  • Corporate suites for travel and business
  • In transition, moving between homes
  • Relocating to a new city
  • Taking a graduate or training program
  • Temporary work on location

At LEVEL, we work with a wide range of businesses that require accommodations for customers / employees who need to temporarily leave their homes. We can provide different options that cater directly to the needs of certain industries. Here is a short list of some of the industries using serviced apartments today:

  • Entertainment
  • Relocation
  • Insurance
  • Healthcare
  • Education
  • Tourism

Why choose an extended stay property over a hotel?

They are cost effective accommodations that allow customers to enjoy hotel benefits while maintaining their daily routines and lifestyles.

  • Spacious suites – much larger than the average hotel room allow for entertaining
  • Rooms large enough to accommodate up to 6 or 8 guests allows larger groups to stay together
  • Customized options allow you to pay only for the services that you require
  • Competitive and cost-effective rates (Nightly rates 30-40% less than a hotel)
  • Private phone lines and voice mail
  • In-room laundry facility
  • Fully-equipped kitchen
  • Cable and wireless internet included
  • Secure underground parking

Why stay at LEVEL instead of renting from a private landlord?

  • Newly furnished suites with high-end finishings
  • High standards and guaranteed quality
  • Flexible lease terms
  • 24-hour concierge
  • On-site management staff for prompt service
  • Hotel services and facilities (including housekeeping)
  • No stress about bills and payments (utility, cable/internet, etc. are included)
  • Friendly, knowledgeable and reliable staff

What are some of the additional services that LEVEL can offer to guests?

We will offer additional services to assist you with whatever it is that you require. Would you like to arrive at LEVEL with your refrigerator stocked with all of your favorite foods? No problem.  Do you have a busy trip planned with little time available to walk your dog or take your dry cleaning in? Consider it done. Or, is it a car that you require to commute around town in? Not a problem – let us arrange one for you!  If you let us know what it is you require during your stay our team will prepare a package to assist you, allowing you to focus on working, touring or maybe just relaxing.