This week, we’re bringing you a special Staff Spotlight edition of the LEVEL blog, where you get a chance to meet some of the people who keep LEVEL up and running. With over 60 associates working with us, there are a lot of stories to tell!
Today we are introducing Ezra Ahorro, who has been part the team for just over a month as a Guest Services Agent!
Where are you from?
I was born in Philippines and grew up in a small town in Southeastern Queensland, Australia.
How long have you been with LEVEL?
I started in February, so just over a month now.
What is a typical day at work like?
Depending which shift I’m doing, it’s usually dealing with everyday traffic on the Guest Services desk – checking guests in and out, answering phone and email inquiries, room reservations, dealing with complaints or concerns, and essentially just ensuring everything runs smoothly on the Front Desk area.
What is the best part of your job?
The reward of seeing a smile on a guest’s face at the end of the day.
What has been your most memorable moment or experience working at LEVEL?
Not everyday you get asked to salt the staircase – being from Australia I was completely caught off guard and unaccustomed to Canada’s daily winter maintenance. There’s a first time for everything!
What is your favourite thing about LEVEL Furnished Living in Vancouver?
How it’s conveniently located in the heart of downtown Vancouver – I enjoy the walk to work everyday with a coffee usually in hand just taking it all in.
What is your favourite restaurant in the area?
Brix and Mortar on Homer Street. I went there to celebrate after getting offered a job here – they have such wide variety and excellent selection of wine!
Where is your favourite place to grab coffee?
Coffee in Australia as you may have heard is a thing. I love my espresso and i’d take a good cup of flat white any day – I’m still in the process of hunting down the best coffee places in Vancouver but so far Revolver in Gastown is my number one coffee to-go to.
What is your favourite way to relax and unwind?
I find cooking and baking therapeutic. I practice yoga at least three times a week for mental clarity and relaxation but on a stressful day, nothing a glass of wine and a good book can’t fix.