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Level Hotels & Furnished Suites is committed to ensuring that every guest feels welcome when they stay at Level. Our mission is to make it possible for all people including those with hearing, vision, or any other disability to learn about our property and book with us if they choose.

We work to provide an online experience that is inclusive for all. We endeavor to provide the best service we can offer and have implemented measures to ensure our compliance with ADA and WCAG 2.1 criteria. In addition, you’ll find accessibility information regarding our suites and property common areas of our hotel locations on this site, including the suite description pages, property amenity description pages and booking engine. In addition to this, we continue to review our digital information with support from accessibility experts and strive to begin every project with the consideration of accessibility and inclusivity.

Each of our nightly properties have accessible rooms with the features required by title III of the Americans with Disabilities Act of 1990 (42 U.S.C. 12181–12189), as amended by the ADA Amendments Act of 2008 (ADA Amendments Act) (Public Law 110–325, 122 Stat. 3553 (2008)), for Hotels built after 1991. Some these required features include, but are not limited to:

· Hotel room entrance and interior doors provide at least 32 inches of clearance; room layouts feature a wheelchair accessible path of travel throughout the suite.

· Restroom toilet seat heights between 17-19 inches with grab bars in the required position and length to facilitate transfer.

· Restroom sink provides knee clearance.

· If the room has a roll in shower there are grab bars mounted on the wall at the required height and position, and the shower features a removable shower wand; the wall mounted accessories and equipment are all within 48 inches height.


Should you require any assistance or additional information during your web or stay experience, please contact our Guest Services team and they would be pleased to assist.


Level Old Town

Phone: 312.858.9848

Email: [email protected]

Level River North

Phone: 312.858.5482

Email: [email protected]

Los Angeles

Level South Olive

Phone: 213.873.8400

Email: [email protected]


Level South Lake Union

Phone: coming soon

Email: [email protected]


Level Seymour

Phone: 604.685.3835

Email: [email protected]