We don't mean to brag but....here's what people have been saying about Level.
"Level Suites is the Place to Stay!"
Myself and a caregiver were staying at Level on Seymour St for 2 months this summer. I had major surgery and needed to remain close to medical care. Our home is in a rural location 8 hours away so moving to the big city was a gigantic deal. We had stayed at Level for a few nights the previous month also for medical purposes and had a positive experience, so impressed in many ways with Level. The staff working at the front desk and behind the scenes with booking is the BEST I have ever encountered. So kind, friendly, and accommodating. We knew this would be a great place to stay for the two-month medical stay that was in our future.
The Location:
The location is very awesome! Walking around and being without a car is very easy to get everywhere that is necessary. Plus the Shaw bikes everywhere (they do get a bit pricey to use, but are fun). There is a great little grocery store on the next corner (the suites have a full kitchen) A few blocks walk to the fun shopping on Robson St, Gastown, the waterfront. Fantastic restaurants everywhere! Try to go to the Orpheum, it's so great. If there is not a show you can catch there are tours you can sign up for. Lots of other theatres within walking distance. I can not say enough positive things about the convenient location, it worked so well for us. Do remember though that you are in Downtown Vancouver and it will be very loud, (white noise machines and earplugs help). There are many unhoused people living in Vancouver, as you likely know, and there is trouble with medical emergencies just across the street very often. A little bit of compassion goes a long way! But you will hear a lot of sirens, so be prepared for this, it's not going away.
The suite:
The bed is so comfortable, and the pillows and blanket are amazing! Use noise reduction methods, and pull the black-out curtains and you will sleep very, very well!
The kitchen has everything that you need.
There are some bumps and bruises in the suites, but overall in really good shape, and maintenance comes to the rescue when needed!
The cleaning staff does a nice job and they are friendly.
Pets are allowed, it was fun for us to have so many dogs around and sharing the elevator as well.
Common Areas:
There is a very beautiful pool, hot tub, lounge area, and cooking/eating area on the 6th-floor terrace. So nice to have these rooftop outdoor spaces!
Just to reiterate, you will be staying at a place with the most amazing staff. They greet you like an old friend everyday. The location is great. And the value is spot on! We will never stay anywhere else when we visit Vancouver.
Thank you Level, Till next time,
Your Kootenay Friends.
"The Level hotel was amazing!"
From the moment we arrived, we felt welcomed and notice the details around the main entrance. The architecture was beautiful, and the interior decorating was clean and simplistic. At the front desk we were greeted by Kelly who was very helpful with instructions on the surrounding area and our room. Also, to mention was Ricky he was always very eager to assist and provided additional essentials like paper towels and coffee when we ran out. The room was spacious and clean, and the view was amazing. The location was top notch and close to everything we needed, like Whole Foods, which was three blocks away, but be aware it’s a climb going back to the hotel from Whole Foods so get your workout sneakers ready. You will enjoy your stay.
"Level Chicago is a step above!"
This Level Chicago Old Town exceeded all my expectations. Great location for easy walking to several restaurants. Also walked to grocery store to stock fridge for our 4 day stay. Check-in was seamless. The Executive King Suite room was perfect for the 2 of us and had a nice balcony with a great view! Since this is a property where people also live full time, the amenities were top notch! Pool, steam room, full gym, bbqs, dog park, game room with ping pong, ski ball, board games and a reception area with bar that serves beer & wine on some nights, even though we didn’t go as we had dinner plans each night.
Check out was also easy and they even held our bags for a few hours so we could go grab lunch and do a little shopping before our flight home. All in all a fantastic trip!
"10/10 for a long term stay!"
After a much longer than expected stay (originally 1 month ended up being 7 months!) at the Level residence at 1333 Howe Street, I wanted to say a huge thank you. Everyone was fantastic but an extra special thank you to Susanna and Erwin at the front desk. These are two of the warmest individuals I've ever met, and their customer service far exceeded any expectations I could have had. They knew my name and my dog's name from the first week and always said hello when I walked by. They regularly checked in with me, and gave my dog Lucy a treat or pet her. They were so genuine and sincere and this truly made me feel so welcome which was the reason I decided to stay longer. They often gave me helpful tips and truly their service was beyond any apartment or hotel concierge service I've ever experienced.
Amenities are amazing! I loved the roof top pool and the location. Also having the pet area on the 8th floor was so helpful! Housekeeping was fantastic! 10/10 highly recommend.
"40th Birthday"
I was visiting from New Zealnd for a friend's 40th and we stayed at Level Vancouver. The rooms we were in had such a great space. We had a beautiful little kitchen so we could entertain in our room comfortably. The roof top pool was perfect to sit around and enjoy sun.
"BEST WORK/VACATION SPOT!"
The rooms are all amazing, the amenities are too die for. The view from the gym alone sold me. And to top it all off the staff are some of the kindest and most hardest working people I have ever met. Cesar will start your day off right with one of his amazing songs from his Playlist. You should stay here if you enjoy starting your day with a smile on your face.
"My stay at Level Seattle was fantastic experience."
I would recommend Level Seattle to all my friends and family.
The facilities were unbelievable,the staff were really friendly to .
I was pleasantly surprised with this place. The room was large and felt like an apartment, with a full kitchen. The on-site amenities were great. Multiple pools, hot tubs, sauna/steam room, and apparently they have a rock climbing gym (unfortunately I didn't have time to check it out on this trip). Super friendly/reasonable staff... I needed a late check out so that I could join a noon meeting and they gave me until 1pm. I'd definitely stay here again.
"Nice building with good facilities."
Nice building with good facilities. Pool and outdoor movie area was great. That the bartender not could serve anyone two and a half minute after closing (2200) is just no good service. So a minus for that. otherwise efficient and friendly staff in reception and at the valet-service. We enjoyed our stay and would recommend and come back.
"We really liked this hotel."
All of the amenities were awesome. There was also a grocery store 2 blocks away. The kitchen was fairly well stocked & the suite was nicely decorated. My only complaint would be that when I booked through hotels.com it said there were 2 bathrooms in our suite in the description. There was only 1 & the front desk said it wasn’t there mistake. They were also quick to tell me that they couldn’t upgrade me, which is offered to gold star members free even though there were rooms available online. So the description did not match what I paid for .
"Would definitely stay here again!"
Very nice place with great amenities-rooftop pool, hot tub and deck with grills and lounge chairs. Nice layout with big tv's, big closets and comfy furniture. Kitchen and laundry in the unit. Super friendly staff all around - walkable to groceries, wine store and restaurants! It is not inexpensive but you get alot for your money. Would definitely stay here again!
"First time in downtown Seattle"
The Level hotel was amazing! From the moment we arrived, we felt welcomed and notice the details around the main entrance. The architecture was beautiful, and the interior decorating was clean and simplistic. At the front desk we were greeted by Kelly who was very helpful with instructions on the surrounding area and our room. Also, to mention was Ricky he was always very eager to assist and provided additional essentials like paper towels and coffee when we ran out. The room was spacious and clean, and the view was amazing. The location was top notch and close to everything we needed, like Whole Foods, which was three blocks away, but be aware it’s a climb going back to the hotel from Whole Foods so get your workout sneakers ready. You will enjoy your stay.
"The facility itself is very nice"
The facility itself is very nice and we found the staff to be, in general, quite helpful. The hotel was very clean and the units are small apartments, which is especially useful when traveling as a family. The pools and other amenities are also very nice. We only utilized the outdoor pool but there are many more to take advantage of. We stayed 5 nights and overall it was very pleasant. However, it needs to be mentioned that Amazon and other companies use this hotel for their trainee managers every week, so you will likely encounter parties of young partiers in public areas, especially the hot tub. During several nights of our stay, they were partying late at night in public areas, very loudly, but no one from the hotel was monitoring the noise, though it could be heard in every room with a poolside balcony, which is most of the rooms. I still highly recommend the hotel but this should be noted if you prefer quiet evenings.
"Best outdoor pool in downtown Chicago"
Best outdoor pool in downtown Chicago, swam every night after sightseeing, the highlight for everyone. Loved the space and amenities, walkable to many tourist attractions. Better than having connecting king rooms, due to having flly equipped kitchen, living room, laundry. Excellent value for money.
"Beautiful property and location with excellent amenities!"
Beautiful property and location with excellent amenities and super friendly, professional staff! Loved having all the convenience of an apartment in lovely Old Town. The only drawback were my neighbors who were often smoking on the balcony (it's a non smoking property) and partying until 4-5:00am making it tough to get a good night's sleep. Overall, it was a fan stay- will definitely go back!
"Great stay at home away from home"
The apartment is great! I stayed one week and felt at home away from home. The staff was very helpful every time I needed help. There is a supermarket just a few steps from the hotel, which was great.
"Great place!"
The apartment was fantastic. We had great view. The equipment and TVs are modern and good. There was even wine case.
The gym was great.
There was a parking.
The shop to buy food is downstairs.
And personnel is very friendly and helpful!
I like the place!
"A first class experience"
Wow! Just wow!!
Words can’t express how much we enjoyed our stay at Level Seattle - South lake Union.
A few amazing things to highlight:
1. Their front desk team and staff made us feel super welcomed. They offered great recommendations for local attractions, museums, food and family experiences. They attended to all of our requests with a smile, a kind attitude and a can do spirit. They really understand how to treat guests. We felt like super stars. Mind you we had a party that included multiple kids under 6 and even elderly family members. They made each and every age group feel pampered.
2. The amenities are ridiculously beautiful, fun, modern and well thought out. We literally enjoyed it all: multiple pools, both inside and outside; multiple hot tubs, both inside and outside; sauna; steam bath, indoor basketball court, indoor rock climbing, world class gym, cycling, yoga, theatre and my favorite, a cold plunge. Like 30 degrees. It was a rush. I almost forgot the outdoor BBQ space and the indoor work spaces and party areas. While we explored Seattle during the day, coming home every evening provided us with another adventure and level of luxury that we loved.
3. Location. It’s minutes away from all the best sites and neighborhoods. Walking or Uber rides found us easily.
Look no further! This place is “it”!
We can’t wait to see you all soon!!!
"Staycation"
The room I booked wasn’t ready but received an upgrade with no delay. Staff was very kind and accommodating. The two-bdr was spacious, clean, with new appliances. Access to all the amenities is what sets them apart from others. Outside pool, hot tub, multiple fire pits, multiple bbq grill, ping pong table, etc. Inside is a 24 hr gym and sauna. I am definitely coming back!
"Comfy stay, excellent customer service and great location."
The location is excellent. Very close to convenient stores, grocery stores, pharmacies, clinics as well as many restaurants and shops.
The suite is comfy, the housekeeping and guest srrvice is great.
We enjoyed the lounge facilities a lot, as well as the pool and terrace area.
Will definitely recommend this place to my friends and families.
"Our temporary digs during an insurance claim"
During a very stressful time the folks at Level on Richards Street were kind, adaptable and very considerate.
Kaitlyn the Corporate Sales Manager took it upon herself to deal directly with our insurance Company, ensuring that we had accommodations even though there were changes in the schedule from the Restoration Company. This saved us a multitude of headaches.
I have specific needs since I’m in a wheelchair and use a lift for many daily necessities; Kaitlyn arranged for us to view the property so we could confirm suitability.
César was welcoming from the very start and treated us, our many guests, and my healthcare workers with the utmost courtesy.
Our suite at Level was well-appointed; the kitchen had all the essentials, and the rooftop amenities were perfect for entertaining.
In my opinion the location is ideal whether you’re living in Vancouver as we do, or are visiting. There are great restaurants close by and grocery stores are conveniently located.
For us it was an ideal home away from home.
"Lovely accommodations in the heart of downtown."
LEVEL blends in nicely into the neighbourhood core. The condo-style accommodations have all the amenities of home - a/c, washer/dryer; contemporary kitchen. I appreciated the balcony as well as the amenities such as a swimming pool and an out door barbeque - all on a rooftop area.
The gem is that it, as well as a long-term stay facility (over 31 days), one can book a condo for a short visit - and the price point is comparable to staying in a premium hotel.
It is my go-to place to stay in downtown Vancouver - long-term or a quick stay. The staff are friendly and helpful, as well.
There is a Nester’s grocery on the corner and a bottle store a block away.
"Very nice stay downtown"
A really nice hotel with a great rooftop pool and hot tub. We stayed on the 1st floor and could hear the gym every morning at 5am. It sounded like someone was throwing weights at the wall. The 24/7 guest services line was helpful but the gym should reduce its hours to let people sleep.
"Excellent property and staff at Level Vancouver Yaletown - Richards"
Our Stay at Levels on Richard Street, Vancouver was made delightful by the front desk and cleaning staff. The property is ideally located and on top of that the people who work their enhance the experience. The premises were very clean and the staff cooperated in every possible way to make our stay pleasant and enjoyable. I'd particularly like to thank Caesar and his team and also Maria and Juliette from the cleaning team. (Lots of thanks from Iman )
"Perfect Suite For A Month Stay"
I had just moved to Vancouver from New Zealand and needed a place to find my footing for the first month while I attempted to crack into the Vancouver property market for more permanent accommodation.
Level Vancouver Downtown - Howe was simply the perfect solution for this month-stay accommodation. The suites were immaculate. I was in a studio apartment and this was larger than expected. All of the applicances were modern and the furnishings were comprehensive.
The location of Howe St was perfect as well. Super close to all the ammenities of Downtown Vancouver and a short stroll to the Seawall, which you can take up to Stanley Park. There is even a Fresh Street Market which does amazing coffee just two minutes away (top tip)!
The staff at Downtown - Howe were a pleasure to interact with. Informative and welcoming and always quick to say a "Good morning/evening" on your way to and from the apartment.
If you're looking for a furnished suite for a month long stay, I don't think it gets much better than this!
"Level was AMAZING!"
Level was AMAZING! It exceeded our expectations-We’ll definitely be back. A couple things to note:
• The city noise was loud at times(but of course in the city that can be expected!)
• In our 1br the only TV was in the LR, so just double check w/ mgmt if you absolutely must have a TV in the bedroom
• The rooftop pool area was amazing, but unfortunately the pool was out of order for all but 1 day of our stay (the rooftop hot tub was still accessible)
• The gym was fully equipped & very clean
• 2 great corner markets in walking distance-Nestor’s & Choices
• Dog park & Emery Barnes Playground located at Davie & Seymour
"Hotel had everything we need"
Hotel had everything we need, staff was very friendly and attentive. Overall excellent stay and would recommend. We are a family of 4 kids 11 & 12 travelling with another family with two kids. Lots of dining options walking distance. We did have a car as well. It was about 20-25 mins by car to Universal Studios with little traffic during non peak hours the morning we went.
"Always the best experience and staff!"
My husband and I lived at LEVEL - S. Olive St. Location roughly 4.. almost 5 years ago.. We recently had some renovations to our current home taking place so we thought where better than going back to our old home, and doing an extended stay with LEVEL.. We were curious how the customer service and experience would be years later…Many familiar faces still a part of the staff and some helpful new additions that we’re so inviting welcoming us back , and taking the best care of us during our entire stay, that will always go above and beyond to make your stay feel like a second home. You can expect housekeeping and all the amenities to always be up to par each day. Valet Is always exceptional and prompt, extremely helpful when your hands are full from a grocery run or loading luggage. When staying In downtown we would not choose to stay elsewhere due to the service and staff alone. Highly recommend for a weekend date in the city to experience Dtla , or family friendly to enjoy poolside.
"This place is perfect for that and has everything you need!"
The property was exactly what our family needed. We are at the age where the kids need their own space or they will drive us nuts, so having more than one bedroom is key with a living area. This place is perfect for that and has everything you need. The facilities are great with tons of safety and ease of access. Also, the staff were excellent and big kudos and shout outs to the front desk team of Mayra, Jordan, and Ebony—they were awesome and helped with any issues and made this stay excellent! We will be back for sure!!!
"Gorgeous apartments!"
Loved it here! Beautiful clean apartment - central to everything! Fabulous views from that higher floors! Gorgeous pool and lovely staff! So clean! Enjoyed using the facilities and the staff were friendly. Would stay there again with the kids and also as we were travelling with our disabled child, it helped that the whole place was clean, accessible and friendly!
"Wonderful amenities that offer fun and relaxation."
The staff are very attentive and helpful which makes one's stay even more enjoyable. Very comfortable accommodation. Wonderful amenities that offer fun and relaxation. It is in a very convenient location where you can easily walk to various restaurants, coffee shops, grocery stores, parks, etc.
"Fantastic experience all-around."
Fantastic experience all-around. Offered VIP upgrades at check-in, didn’t even have to ask. These included room upgrade and free parking. Staff were very polite and helpful, room was clean and spacious, and the amenities were amazing. 3 pools on different floors, rock wall, gyms, hard to find time to do it all and still explore the city. Wish I had found this property sooner. Walking distance to South Lake Union, Chihuly museum and the market and great wheel. Clean neighborhood with solid food options as well.
"The amazing staff provided concierge level service for our entire stay."
The amazing staff provided concierge level service for our entire stay. They made our trip even more special by upgrading our 3 bedroom SkyHome to directly face the Space Needle. The numerous balconies and townhouse layout made it feel like a home away from home. It was well appointed in the amenities offered at the property and the everyday items the suites come fully stocked with. It made every one of us consider looking into buying a unit! Its central location makes the distance to everything invaluable if you plan on lots of activities or you’re looking for luxurious convenience.
"Everything is so clean and modern and included in your stay."
I’m kind of blown away how amazing this hotel is for the price. We booked a deluxe suite that came with a full, beautiful, modern kitchen, massive king sized bedroom and walk in closet, a balcony overlooking Denny way and Boren, and a huge modern and tastefully designed bathroom. The amenities are above par— better than almost any hotel in the Seattle area. Normally you have to book a spa session to access a hotels onsite sauna/steam room/spa facilities— not here! Everything is so clean and modern and included in your stay. It most definitely did not feel like a budget stay for us and I can say with certainty that we will be having our staycation here again very soon.
"Very Upscale and Great Location!"
I spent my weekend in Chicago recently and I needed a hotel in the loop. I booked this hotel for two nights and I LOVED it! The ambiance in the lobby is very lush and upscale and so are the hallways to the room. The staff members were all fantastic and very helpful. The GM, Jermaine, has got to be one of the best GMs in the hotel industry as he was very helpful and provided a level of customer service out of this world! I didn't get the chance to use the pool since it's winter but the steam room and sauna were great to use after long walks in the city! My room came equipped with everything I needed in the kitchen. The beds were the most comfortable hotel bed I have ever slept on. I also loved that they provide MALIN+GOETZ products! The WiFi was great - I even watched an HBO show when I had some downtime. The views were STELLAR! I had a great view of the skyline AND my hotel room even came with a balcony! The balcony is covered so you can still sit out there if it's raining or snowing--thankfully I flew in to Chicago on a sunny weekend! I highly recommend this hotel on your next trip to Chicago--can't wait to be back!
"Will definitely stay here next time we visit LA!"
Our King Suite was spacious and comfortable and had magnificent views of downtown. All the essentials are provided but when we ran low on coffee filters, guest services responded right away. The location is great too, we easily walked to Little Tokyo, Chinatown, The Broad, City Hall, and Grand Market. There's a Metro Stop nearby and if you feel like staying in, there's a Whole Foods around the corner. Parking at The Level is pricey so you may want park across the street or down the block for half the price.
"A nice home away from home"
The suite was very spacious and clean. Everything you'd need for an extended stay, oven, microwave and they even provided dishes and cleaning supplies. It was a nice extended stay for a local pit of towner like and my family, right in the heart of downtown.
The staff was kind and very accommodating. I had a scheduling change where I had to move my date a week earlier and they were nice enough to give me the same rate and a higher floor for that sweet LA skyline for my little boy to see. I really couldn't be happier.
"Home away from home!"
We stayed at Level for 5 weeks in the summer of 2020 while our apartment was being renovated. During what should have been a stressful time - we felt completely at home and had a great stay. At Level. The suites are beautiful, very modern and the amenities are fantastic - the pool, sauna and roof top bbq/party room😍 The best part is the staff - notably Cesar!!! Cesar worked at the hotel (still does) and was so kind and brought energy to the building. He was always at reception and I couldn’t pass him without a stopping to see how his day is going - he was always full of smiles and on top of everything.
Fast forward to today 2023….. our apartment was flooded two days before Christmas 💔 we are out of home for at least 3-6 months. VERY stressful situation. The only place I was willing to move to was Level on Richard’s and thankfully the first welcoming face we saw when we checked in is Cesar!!
My 7 year old daughter did a happy dance as we lugged every stuffed animal she owns up to our suite at level - home away from home. Cesar has already been checking in on us to make sure we are comfortable. He’s just the best!
This will always be our go to accommodation in our own city and where we recommend friends, family and colleagues stay while in Vancouver.
Maybe we won’t leave this time 😉
"Enjoyed smooth and hassle free stay at Level Yaletown"
I recently stayed at Level in Yaletown, Vancouver for 2 months and had an amazing experience. The accommodation was top-notch, with modern and spacious suites that were very clean and well-maintained. The amenities were also fantastic, with a fitness center, pool, and hot tub that were all well-equipped and always clean.
The location of Level in Yaletown was perfect, with many great restaurants, shops, and cafes within walking distance. It's also very close to the seawall and the downtown core, which made it easy to explore the city.
The staff at Level were also exceptional, with Ravi Jadhav from the concierge team standing out for his friendly and professional service. He was always happy to help and had great suggestions for things to do and see in the area.
He is also very efficient and responsive, ensuring that guests' requests are handled quickly and effectively.
Overall, I had a fantastic stay at Level in Yaletown and would highly recommend it to anyone looking for high-quality accommodation in a great location.
"Perfect Weekend Getaway"
Stayed at Level DTLA and had an amazing time! The arrival experience was friendly, warm and welcoming. The room was clean, well-stocked, and comfortable. Perfect for a single traveler such as myself, but with amenities such as full kitchens and in-unit washer and dryer, also great for groups of friends and/or families. Would highly recommend. Will certainly be returning!
"Highly recommended"
I am currently staying at this place and I have to say, I was thoroughly impressed. The amenities were top-notch and the location couldn't have been better. Not only was it in the heart of the city, but it was also close to many popular attractions. One of the highlights of my stay is the exceptional service I received from Ravi. He has been incredibly helpful and supportive throughout my stay, and his assistance truly made my experience even more enjoyable. Overall, I would highly recommend this place for anyone looking for a great stay in Vancouver.
"Very family welcoming hotel!"
This hotel is a must! if you love a cozy hotel that feels like home. I brought my family here and enjoyed the stay even with the rainy weather. The homey feel and kitchen was a great way to stay in doors. The staff was also very friendly and accommodating to my family.
"Great two bedroom two bath apartment with full kitchen in an excellent location"
7 family members decided to meet in Chicago for the Christmas holiday. Initially 4 of us were going to stay in a hotel room with a kitchenette, but then opted to upgrade our stay to this two bedroom two bath apartment at Level - River North and we were so glad we did! The main bedroom was huge with an en suite full bath and two closets — perfect for my parents and all of their luggage (and mobility scooter). My sister and I shared the second bedroom and bathroom, which were plenty big enough for us. The views from the 27th floor were amazing, and included holiday lights on many of the surrounding buildings. The staff was very helpful, with a special shout out to Jermaine, the General Manager, and Anthony Lio who answered a number of pre-stay questions we had.
A couple of suggestions for future guess would be to ensure bathrobes, laundry soap, and maybe a higher grade of toilet tissue are available. Honestly, though, this apartment was just the space, location and quality we were looking for.
This will be my go to place to stay whenever I visit Chicago, which is normally a couple of times a year.
"Great place to stay in DTLA"
First time staying at this property was a great experience. We stayed in a 2bd 2ba sky tower and the decor was modern and sleek. The views were beautiful and our balcony was furnished. The bathrooms were large and I loved that we had a full size tub to soak in. The kitchen was fully functional and was impressed with the subzero fridge that provided filtered water.
This hotel has a full court basketball, pool, jacuzzi, steam room, sauna, foosball and ping pong tables. There’s also a great space to chill and bbq on gas grills that they provide. I really love the cleanliness of the recreation area. It’s definitely well kept. My family and I had a great time playing all the games provided.
The staffing is amazing. They’re very friendly, attentive, informative and will help you with any of your needs. Level is a definite place to stay if you need a place in the heart of LA!
"A gem in Seattle! Best amenities and staff!"
A well spent New Year’s Eve here with our family and friends! Our room was immaculate. We’ve stayed at other five star resorts and hotels, and this had a feel of that from the moment we walked in and every interaction with the staff. From the cleanliness of the room, the abundant amenities, and most of all their very accommodating and welcoming staff, this experience made me realize that this hotel is a gem in Seattle. We loved our experience here and will definitely be coming back because the environment and the staff were outstanding!
"Home Away From Home and More"
The hotel is very beautiful with classy décor and modern fixtures that compliments the all around experience. The room is clean and complete with household appliances and amenities. I love the Sauna and pools for my entire family. The basketball and wall climbing for my son and music room for my niece and karaoke for the entire party. Why go anywhere else. The staff are amazing with many thanks to Myra and Ricky. Professional with providing exceptional service exceeding our expectations. Absolutely love Level!!!!!!!
"This place beats “traditional” hotels"
We stayed at an upscale traditional hotel (big name brand) after staying at Level for the first night of our Seattle trip, and I really think that Level is a superior stay for families of young and teenage kids alike…heck, even without kids and particularly for a girls/guys weekend, you’ll have so much to do that you might find yourself staying in more than you might at a traditional hotel. From karaoke to an excellent pool with hot tub/sauna/spa to the wonderful rooms with balconies, Level checks all of the boxes.
"Amazing, beautiful hotel"
Amazing, beautiful hotel. Neighboring room was having a party but I could only hear it when in the hallway. While in the room it was quiet, cozy and very relaxing.
"Such a great property"
Such a great property. They let us check in a couple hours early, were very friendly and helpful. Property was very clean and secure. Plenty of amenities. Only think missing was a restaurant. Would definitely stay here again
"I absolutely love this place"
I absolutely love this place. And wished I had booked a longer stay. Immaculate one bedroom apartment with a great 8th floor balcony. Great downtown views, large bedroom 2 baths. Walk in shower and bathtub. All very clean and modern. Great kitchen with modern design. Sofa bed in living room. There is a fantastic pool and hot tub, basketball court, ping pong, gym, small outdoor movie theatre. I plan to stay here again when I go back to LA.
"Very enjoyable experience at Level Chicago - Old Town"
Great facilities for fitness. Very good gym and a basketball court on the 8th floor- and also areas for relaxing/chilling. Ping Pong and even an old Pac-Man game for 2-players, if you are video inclined. Location was excellent just outside of Old Town. Room was nice and accommodated a family of 4 with adult kids sharing a pullout couch. The staff were very nice and helpful. It is a pet friendly building so most of the residents have dogs. My boys loved that too..
"I really appreciated friendly and helpful staff!"
I was staying at Level Vancouver Downtown - Howe for 7 weeks. When I left them behind and forgot all my valuable jewelries (diamond ring, bracelets, necklace, etc.) that I left there for almost a month. I was keep looking in my house but end up I just called at hotel and I couldn’t believe they found them and keep it safely. I was so thankful to all staffs that helping me out to find it and especially Housekeeping Manager, Marica who found them. I really appreciated friendly and helpful staff!
"The concierges were very friendly and helped us with all of our needs!"
Our stay at level was excellent from the time we walked in to the time we left. The concierges were very friendly and helped us with all of our needs. The amenities were great and we took advantage of the gym, pool, and hot tub nearly every day. The rooms were clean well kept. View from the balcony overlooked the city and was gorgeous day and night. I would recommend staying here to everyone. It was in central downtown which is a short walk to everywhere downtown. Perfect location for anyone staying in downtown.
"Amazing stay!"
Recently back from a 5 night stay at this apartment. Its the first time we have stayed anywhere other than a hotel and can definitely say it won't be the last! The location is fantastic, close to all the best restaurants in Chicago but not in the center of the hustle and bustle. It has everything you could possibly want - the apartment was a fantastic size, with everything you could need in the kitchen, a washer/dryer, great sized living room, bathroom and bedroom and even a balcony. They had an amazing gym, the best I have seen in any holiday place we have stayed, and a sauna that you can use. The pool was closed as it was off season but was fantastic. The staff were so lovely too. Will definitely be back!
"Welcoming & excellent stay"
stayed here for 3.5 months whilst working in Vancouver and had a very good experience. The rooms were comfortable and spacious, with decent Wi-Fi. Cesar and his team were exceptional, going above and beyond whenever they could. Would definitely stay here again easily.
"Amazing home away from home!"
I cannot say enough about how wonderful this location is.
Staff - fantastic. César will treat you like royalty!
Location - close to everything, but tucked away to be quiet, safe and cozy.
Amenities - everything I needed plus extra. Pool/tub are so relaxing, the steam room and sauna a luxurious bonus. Gym was so nice I even managed to work out every day!
I would definitely stay again! Thank you to everyone at level Richard!
"Level's staff and amenities are top notch!"
As a business Traveler Level's staff and Amenities are top notch. I uber and do not drive but parking garage attached to the building. The Gym is the best gym, clean and all options keeps my routine on track. If I am being picky having more porch/balcony furniture and access to streaming apps is rough. Love staying here. No perks for returning yet, I am told a perk plan in underway. Looking forward to that.
"Amazing property!"
Amazing property! You never even have to leave because there is so much to do, other than getting food, which there are a ton of options within walking distance! Super clean and well Kept Property! Will Definitely be back!
"Had the most comfortable bed in a hotel for a long time."
Had the most comfortable bed in a hotel for a long time. Rooms are great and the amenities are really good. Would recommend! General area is a bit hilly if you’re walking a lot
"I was pleasantly surprised staying here."
I was pleasantly surprised staying here. The staff were professional ..location was amazing. Garage parking in downtown, amazing!! Met some of the tenant's all super nice. Will definitely stay here again!
"Perfect location for shopping and restaurants."
Amazing staff! Very clean. And perfect location for shopping and restaurants. The pool was comparable to a 5 star resort and the basketball court was a fun perk for the kids. I just want to say the staff is very kind. Be kind to them and they will treat you like royalty. I appreciated Emmy helping with our unexpected extended stay and everyone else that helped make that happen. We felt safe and very satisfied with our 4 night stay. Will definitely be back. The parking guys were awesome well. Overall, great staff.
"Great Hospitality + Amenities"
Stayed here for over a month and I watched the team improve each day, focusing on customer satisfaction as they try to meet the ever so changing customer demands. The entire staff at the Level are hardworking, always ready to help, the environment is clean and the amenities are a huge plus. This is will be my go-to-staycation place in Seattle, it felt like home!
"Amazing place!"
I stayed for 7 weeks at this location during a training and I can’t say enough good things. The hotel was pretty new, clean and with great amenities. The room had everything I needed and when something was missing, they promptly provided it.
Guest services was friendly and overall good, and made my stay feel like a home away from home. But I definitely MUST single out Lizette in particular, as she was always amazing! Her customer service skills are top notch. She is super helpful, thoughtful and shared a great smile every time. I would definitely come back if ever in town and highly recommend it.
"Thank you for a wonderful stay!"
I stayed at the Level for 9.5 moths while my condo was being repaired after a pipe burst. Can’t say enough good stuff about Cesare and the rest of the front staff. I have never met a more helpful and friendly staff. Also cleaning staff was excellent, very friendly and accommodating. I highly recommend this apt hotel, location is excellent.
"Level is our 1st choice when staying in DTLA"
Level Los Angeles has been a fantastic place to stay while in Los Angeles for years. The location is great with Whole Foods around the corner. We shop at W.F’s, as we like cooking breakfast in the furnished apartments at Level. Tocaya is a restaurant a few doors down that serves delicious foods. There’s a coffee shop next door to level for your morning beverage of choice. Aaron and his staff of employees are wonderful. The gym on the 4th floor has plenty of equipment to get a good work out. The pool is equally great with plenty of seating. There’s a basketball court and a ping pong table to enjoy. They have free movies as well under the stars on the 4th floor too. They have valet parking and the apartments are equipped with washer and dryers. Level is our go to place while staying in DTLA.
"This hotel had everything my family could ask for!"
This Hotel had everything my family could ask for ! An amazing pool and gym had all its perks for me and my family to enjoy, especially the basket ball court. The kids loved shooting hoops there. The employees working there also greeted us with respect and helped us find and get to our room. Would recommend for anyone visiting LA to a homey hotel setting.
"Above my expectation!"
The staff at the level were top notch, went above my expectations ,were very nice and pleasant made my experience very fulfilling, i will come back again and again.
"The rooms are extremely nice with private decks!"
Had a great stay this week for total of 5 days. The rooms are extremely nice with private decks and comfy sheets & pillows. Saturday night they threw a cool party with music on the Pool Deck. Sarah one of Level's Hosts was super friendly and helpful! I will be back!
"Awesome staff and luxury accommodations!"
Great stay. Beautiful view of dtla, awesome staff and luxury accommodations. Quick walk to food and shopping. Easy parking and super simple check in and check out. Will definitely stay again.
"Staffs are friendly and helpful!"
Rooms are clean and modern with everything available including washer and dryer. Staffs are friendly and helpful. There’s car park in the basement that comes with extra fees which was convenient. Beds are comfy and room layout was nice for the four of us we all had our own spaces. I especially liked the storage/closet room which could fit all of our luggage and also had a long rack to hang all of our clothes neatly. Location was great 1 min walk to grocery. Will definitely come back when we visit again!!
"The suite felt like an apartment rather than a traditional hotel!"
I stayed at Level with my boyfriend over the holiday weekend to escape the heat in Merced. Level had a beautiful pool for me and my boy to cool off. All of the facilities and my suite were air-conditioned and and super comfortable. Id recommend trying out the gym! We both liked that the suite felt like an apartment rather than a traditional hotel, I’d recommend anyone check this place out if you plan to visit LA :)
"Our two bedroom suite was spacious."
Level was our home away from home for the first six months of 2022 as our condo was being repaired from a massive flood. Our two bedroom suite was spacious and well appointed and the amenities are outstanding. What made it special was the front desk staff headed by César. They were all upbeat, knowledgeable and helpful. They posted a daily feature sheet in the elevator detailing a dog of the week who was in residence at Level and points of interest for out town visitors. What we miss the most is César's infectious laugh and his dance moves. I highly recommend Level!!
"Will definitely be my spot to stay in forever when going to LA thank you!"
What an amazing place to stay during my 1st time in LA! Check in was very smooth! I got there earlier than check out and they watched my bags while I explored the city and grabbed something to eat after two flights. They forgot to give me my welcome wine but called to front desk and they brought it up. Check out was smooth and during my stay they were sooo accommodating! Will definitely be my spot to stay in forever when going to LA thank you!
"Not your typical hotel!"
Not your typical hotel, it’s more a residential feel. With lots of amenities ( 3 pools, indoor basketball court, wall climbing, kids park). You are also about 17 min walking distance to the space needle and to pike place. Definitely worth upgrading to the one bedroom suite which comes with a full kitchen, pull out sofa bed and full washer/drier.